Digital Transformation: This Is The Future Of Retail
When you think about digital transformation (BTW, I got a newsletter the other day where they tried to represent digital transformation by using DX, you know, like UX – not sure that…
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Humans Are Lazy
Stop Asking The Customer To Jump Through Your Hoops In some ideation sessions that I’ve been a part of when attendees start the description of the idea with “the customer needs to”…
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What Use Humans?
In a world With Ultra Smart AI Based Bots, Are Humans Useful? Not a day goes by that there isn’t yet another story discussing how an AI has bested a human in…
Time: The Real Final Frontier
Space is not the Final Frontier. It’s Time. It’s come to my attention that there is something wrong with time. We are obsessed with it – with being more productive and mindful…
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The Future of Shopping: Are you Ready for Conversational Commerce?
Welcome to the Future of Shopping. Are you Ready For It? Lately, we’ve looked out at the near future and determined that there are several huge sociological, economic and technological shifts that…
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People Drive Progress And Disruption, Not Technology
How Do You Progress? Keep Moving Forward, No Matter What Recently, we’ve been running several foresight exercises to consider the future of certain technologies more than ten years out, and I must…
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Connecting: The Key To Your Next Billion Dollar Business
What Do These Billion Dollar Businesses Have In Common? What do all of these companies have in common? Uber, Lyft, Airbnb, Instacart, Etsy, eBay & WeWork Some things have been said; while…
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In The Future, We Will All Be Rich Enough Not To Waste Time
Soon, We Can Choose Not To Waste Time One of my favorite movies of all time, Wall Street, (don’t hate me) depicted a tough-talking, ultra-rich stock trader (Gordon Gekko) who was being pursued by…
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The Next Hot Space: Chat Bots and Conversational Interfaces
The rise of the Smart (and not so smart) Chat Bots. I’ve talked at length before about the Seamless World, wherein some not too distant future, big data, the internet of things,…
Hyperpersonalization Hits Home
Hyperpersonalization Creates Bubbles Of One A while back, I wrote a post on hyperpersonalization impeding innovation – which discussed how keeping people in their little cocoons by surrounding them with a completely personalized experience…
